ratatoi.shop

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Thank you for shopping at ratatoi.shop! We are committed to delivering your items promptly and efficiently. Please review our shipping policy below:

Processing Time:

  • All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.

Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer standard and expedited shipping options. Delivery times vary based on selected shipping speed and destination.
  • Estimated delivery times are as follows:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days

Order Tracking:

  • Once your order has shipped, you will receive a shipment confirmation email containing tracking information. The tracking number will be active within 24 hours.

International Shipping:

  • At this time, we do not offer international shipping. We ship only to addresses within the United States.

Shipping Restrictions:

  • We do not ship to PO Boxes. Please provide a physical address for delivery.

Shipping Holidays:

  • Orders will not be shipped or delivered on weekends or holidays observed by major carriers.

Shipping Address Accuracy:

  • Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages:

  • Ratatoi.shop is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will assist in tracking down a package with the carrier.

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